Reservation/ Cancellation Policy

  • All hotel reservations must be guaranteed by a credit card at the time of booking.
  • Cancellation notice is required 48 hours prior to arrival to avoid the charge of one night rate plus applicable taxes on your credit card.

 

Reservation/ Cancellation Policy – Winter Holiday Season

For stays from December 26, 2024 through January 1, 2025

  • To guarantee any room/ suite, one-night payment on your credit card is required at the time of booking.
  • A cancellation notice of 7 days prior to arrival is required for Standard Rooms and 14 days prior to arrival for Suites or Kitchen Suites to receive a refund of your deposit.
  • All cancellations are subject to a $25.00 per room cancellation fee.

 

Reservation/ Cancellation Policy – Small Groups (more than 5 rooms)

    • To guarantee any room/ suite one night payment on your credit card is required at the time of booking.
    • Cancellation notice is required 7 days prior to arrival in order for you to receive a refund of your deposit.

 

For more information please contact our Group Tour Coordinator

Phone: (780) 852-4987 ext. 243
Email: groups@decorehotels.com

 

PLEASE NOTE:

  • Check-in time: 4:00 p.m., Check-out time: 11:00 a.m.
  • Children 17 years and under free sharing room with parents.
  • Pet friendly rooms are available (There is a $25.00 plus tax one-time fee per pet).
  • Rates are based upon single or double occupancy and subject to change without notice.
  • Hotel rates are subject to 3% Destination Marketing Fee, 4% Tourism Levy and 5% Goods Service Tax.
  • Private BBQs are not allowed anywhere on hotel property.